Heineken Partners with Publicis Groupe to Launch New Agency Model for Global Creative and Brand Experience Remit

Publicis Groupe’s bespoke client/agency model – Le Pub - will be powered by Epsilon and Publicis Sapient to integrate creativity, data and brand experience for Heineken.

Building on a five-year partnership, Heineken has partnered with Publicis Groupe to launch a new model – Le Pub – which will deliver best in-class consumer experiences, provided at speed, driving sales and giving Heineken a sustainable competitive advantage.

Le Pub’s model will combine teams across Milan and Amsterdam, integrating creativity with the data and tech depth of Epsilon and Publicis Sapient to deliver smart creative and brand experience.

Bram Westenbrink, Global Senior Director Heineken® said: “In today’s dynamic consumer environment, we need to be able to move quickly and be as relevant as we can for consumers. We are therefore adjusting our agency model. The new partnership with Le Pub is based on providing localized creativity at a global scale with speed.” 

Bram Westenbrink, continued: “The global pandemic meant we had to pivot and work differently, which is what inspired us to design this new model. The partnership with Publicis will help us to drive growth, giving Heineken® a sustainable competitive advantage. We are excited to get started.”

The creation of Le Pub reflects Publicis Groupe’s Power Of One offering that delivers innovative solutions and personalisation at scale.

Bruno Bertelli, Global Creative Director at Publicis WW and CEO of Le Pub: “With the creation of Le Pub, we are launching a new agency model, showcasing how we are uniquely positioned to unlock the Alchemy of creative, data and tech to make experiences that impact people’s daily life. After almost a decade working with Heineken® I’m positive they are the perfect client to launch it with.”

Le Pub will be headquartered in Amsterdam with a new creative space that will open its doors on 1st January 2021.


Publicis Groupe [Euronext Paris FR0000130577, CAC 40] est un leader mondial de la communication. Le Groupe est présent sur l’ensemble de la chaîne de valeur, du conseil à l’exécution, en combinant la transformation marketing et la transformation digitale des entreprises. Publicis Groupe se positionne comme le partenaire privilégié dans la transformation de ses clients pour leur permettre de créer une expérience personnalisée à grande échelle. Le Groupe repose sur dix expertises regroupées au sein de quatre activités principales : la Communication, les Medias, la Data, et la Technologie. Il propose à ses clients une organisation unifiée et fluide leur facilitant l’accès à l’ensemble de ses expertises dans chacun de ses marchés. Le Groupe est présent dans plus de 100 pays et compte environ 103 000 collaborateurs.